NCE washing machines are fitted with stainless steel drums to assist with the thorough clothes washing with design features to efficiently assist with the removal of dirt and stains.

Stainless Steel is the preferred surface for metals used in water-based products such as washing machines, sinks, saucepans, and cutlery.
Rust can be avoided by following the instructions when using your washing machine –

•    Ensure you remove all metal items (coins, clips, etc) from your laundry.
•    Button up clothes and covers, close zips and cover hooks, lock, and fasteners on fabric. Try to avoid washing belts and belt buckles. If this can not be avoided, buckle up belts
•    Empty all pockets, undo cuffs, and unfold clothing.
•    It is recommended to use a fabric laundry bag to wash small and/or delicate items or clothing items with any metal or hard items.
•    Ensure that the drum is dried with a soft cloth and where practicable, the lid is raised (slightly) if the washing machine is being stored or not used for an extended period of time. 
•    For further information refer to your user manual.

WHAT CAN CAUSE RUST ON A STAINLESS STEEL DRUM:

The main reason for rust occurring on a stainless steel drum is that foreign objects made of iron or metals have been in the machine and created a coating of rust, or have removed the coating of the drum by denting or scratching the coating. 

•    If this is surface rust, clean the machine and the drum with a suitable agent to remove rust. Agents which can be used to remove rust are e.g. citric acid powder, machine cleaner, hob cleaner, or steel polish.
•    If there have been metal objects in the machine, which have been spun around and scratched through the surface of the drum, or the drum has been used for storage when static or travelling causing the same damage, and unfortunately cannot be removed and the drum must be replaced.

Important: The above causes are not covered by warranty.